FAQs
Safety and Health Consulting FAQs
General / Getting Started
What services does your company provide?
We provide comprehensive radiation safety, laser safety, environmental health and safety (EHS), and OSHA compliance consulting services. Our work includes regulatory compliance support, inspections and audits, radiation and laser safety programs, shielding design and plan reviews, training, documentation development, and ongoing safety program management.
Do you work with medical, dental, veterinary, industrial, and research facilities?
Yes. We support a wide range of facilities including medical imaging centers, dental and veterinary clinics, industrial and manufacturing sites, research laboratories, academic institutions, and government facilities.
What geographic areas do you serve?
We primarily serve clients throughout North Carolina and surrounding states, but we also provide consulting services nationwide depending on regulatory scope and project needs.
How do we get started with your services?
Getting started is simple. Contact us by phone or email and we will gather basic information about your facility, equipment, and regulatory needs. From there, we will recommend next steps and provide a quote or scope of work.
Do you offer one-time services or ongoing support?
We offer both. Clients may engage us for one-time services such as surveys, inspections, or plan reviews, or enroll in ongoing support agreements for continuous compliance oversight.
How quickly can services be scheduled?
Scheduling depends on service type and location, but many services can be scheduled within days to weeks. Urgent or time-sensitive compliance issues are prioritized whenever possible.
Compliance & Regulations
What regulations do you help us comply with (OSHA, NRC, state regulations, etc.)?
We assist with compliance under applicable OSHA standards, state radiation protection regulations, NRC requirements when applicable, laser safety standards, and environmental health regulations relevant to your facility and equipment.
Do you work directly with state or federal regulators on our behalf?
Yes. With client authorization, we regularly communicate with regulatory agencies, submit documentation, respond to questions, and assist with regulatory correspondence.
Can you help us prepare for an inspection or audit?
Absolutely. We perform pre-inspection reviews, internal audits, documentation checks, and staff preparation to help ensure you are inspection-ready.
What happens if we are found to be non-compliant?
If deficiencies are identified, we help you understand the findings, develop corrective actions, and work toward timely resolution to return your facility to compliance.
Do regulations differ by state, and can you help with that?
Yes, regulations vary by state. We account for state-specific requirements and ensure your programs and documentation meet the appropriate regulatory standards.
How often do we need compliance reviews or audits?
Frequency depends on your equipment, licensing requirements, and regulatory obligations. Many facilities benefit from annual reviews, while others require more frequent oversight.
Radiation Safety Services
Do we need a Radiation Safety Officer (RSO)?
Many facilities using radiation-producing equipment are required to designate a Radiation Safety Officer. We can help determine if this requirement applies to your facility.
Can you serve as our RSO or provide RSO support?
Yes. We can serve as your contracted RSO or provide support to an internal RSO, depending on your needs and regulatory structure.
What types of radiation surveys do you perform?
We perform radiation surveys for diagnostic imaging, industrial X-ray systems, research equipment, cabinet systems, and more, in accordance with applicable regulations.
How often are radiation surveys required?
Survey frequency varies by equipment type and regulatory requirements. We help determine appropriate survey intervals and maintain required documentation.
Do you provide shielding design and plan reviews?
Yes. We perform shielding calculations, barrier evaluations, and plan reviews for new installations, renovations, and equipment changes.
Can you assist with new equipment installations or facility renovations?
Absolutely. We support facilities from planning and design through installation, inspections, and regulatory approval.
Do you help with registrations, licenses, and amendments?
Yes. We assist with initial registrations, license applications, amendments, renewals, and required regulatory submissions.
Can you help after we receive a notice of violation?
Yes. We help interpret violations, develop corrective actions, prepare written responses, and guide facilities through resolution.
Laser, Industrial & Environmental Safety
Do you provide laser safety evaluations and LSO services?
Yes. We conduct laser safety evaluations and can serve as or support a Laser Safety Officer.
What laser classes require a safety program?
Typically, Class 3B and Class 4 lasers require formal safety programs, though other classes may require controls depending on use.
Do you conduct industrial hygiene sampling (air, noise, lead, etc.)?
Yes. We provide industrial hygiene evaluations including air monitoring, noise assessments, and exposure evaluations as needed.
Can you help with hazardous materials and waste compliance?
Yes. We assist with hazardous materials management, waste handling procedures, and regulatory compliance support.
Do you assist with environmental health and safety (EHS) programs?
Yes. We help develop, review, and implement comprehensive EHS programs tailored to your facility.
Training
What types of training do you offer?
We offer radiation safety, laser safety, OSHA, hazardous materials, and general safety training.
Is training available online or in person?
Training may be conducted in person, virtually, or through a hybrid approach depending on subject matter and facility needs.
How long does training take?
Training length varies by topic and regulatory requirements, typically ranging from one to several hours.
Do you provide documentation or certificates of completion?
Yes. We provide documentation and certificates upon successful completion of training.
How often does training need to be renewed?
Renewal frequency depends on regulatory requirements and facility policies. Many programs require annual or periodic refreshers.
Can training be customized for our facility?
Yes. All training can be tailored to your equipment, procedures, and regulatory obligations.
Documentation & Programs
Do you create or update Radiation Protection Programs (RPPs)?
Yes. We create and update Radiation Protection Programs to ensure alignment with current regulations and facility operations.
Can you help write Emergency Action Plans (EAPs)?
Yes. We assist with the development and review of Emergency Action Plans and related safety documentation.
Do you review or create safety manuals and SOPs?
Yes. We develop and review safety manuals, standard operating procedures, and safety policies tailored to your facility.
Will documentation be compliant with current regulations?
Yes. All documentation is developed to meet applicable regulatory requirements.
Can you tailor programs to our specific facility?
Absolutely. All programs are customized to your equipment, staffing, and operational needs.
Inspections, Audits & Corrective Actions
Can you perform an internal audit?
Yes. We perform internal audits to identify gaps and help facilities prepare for regulatory inspections.
What should we expect during an inspection?
We help you understand inspection scope, required documentation, and what inspectors typically review.
Will you be available during an actual inspection?
When requested, we can be available to support facilities during inspections.
Do you help address inspection findings or violations?
Yes. We assist with corrective actions, documentation updates, and follow-up communication.
How long does it take to correct deficiencies?
Timelines vary depending on findings, but we work with you to address deficiencies as efficiently as possible.
Pricing & Billing
How is pricing structured?
Pricing is based on service type, project scope, and level of support required.
Do you provide quotes before starting work?
Yes. We provide quotes or scopes of work before services begin.
Are there discounts for ongoing or bundled services?
Yes. Ongoing service agreements and bundled services may offer cost efficiencies.
How do invoicing and payment work?
Invoices are issued according to the agreed scope and billing schedule, with clear descriptions of services provided.
Do you accept purchase orders?
Yes. We accept purchase orders when required.
What payment methods do you accept?
We accept standard business payment methods including ACH, checks, and electronic payments.
Ongoing Support
Do you offer annual or recurring service agreements?
Yes. We offer recurring service agreements for ongoing compliance support.
Can you help track renewals, inspections, and deadlines?
Yes. We help monitor regulatory deadlines and required reviews.
What happens if we have an urgent compliance issue?
Urgent compliance issues are prioritized, and we work quickly to provide guidance and support.
Contact & Next Steps
Who should we contact with questions?
You may contact our office directly by phone or email for any questions or service requests.
What information do you need from us to get started?
Typically, we need basic facility information, equipment details, and any existing compliance documentation.
How long does onboarding typically take?
Onboarding timelines vary but are often completed within a short timeframe once information is received.
How do we request additional services later?
Additional services can be requested at any time by contacting our office.
Contact Us
Still have questions that need answers? Send us a message.